Jobs in Plano, TX
(Found 2,282 Jobs)
Spotlight
Center 3 (19075), United States of America, McLean, VirginiaPrincipal Associate, Information Security Office ConsultantAt Capital One, you will help consult on initiatives, programs, and projects to r...
Oct 4, 2024
Plano, TX
Customer Service Specialist CBS
Baylor Scott & White Health
JOB SUMMARYThe Customer Service Specialist CBS (Centralized Business Services) 1 performs as a business analyst, understanding and resolving customer billing issues. This position requires instilling...
Sep 20, 2024
Dallas, TX
RN CVICU
Baylor Scott & White Health
The Baylor Heart Hospital Plano
Patient Population:Heart, Lung, and Vascular
Shift:Full Time / 3/12's / Nights
Type of Cases:This is a Cardiovascular Universal Bed Model unit that spans TelePCU to EC...
Sep 20, 2024
Plano, TX
Multimodality Technologist
Baylor Scott & White Health
BENEFITS
Our competitive benefits package empowers you to live well and provides:
Eligibility on day 1 for all benefits
Dollar-for-dollar 401(k) match, up to 5%
Debt-free tuition help, offering acces...
Sep 25, 2024
Mckinney, TX
Patient Services Specialist 2
Baylor Scott & White Health
JOB SUMMARYThe Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care....
Sep 25, 2024
Dallas, TX
Seasonal Sales Support- Dallas NorthPark
Tiffany & Co.
Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client  interaction during the holiday season. Our seasonal Team Members&n...
Sep 7, 2024
Dallas, TX
JOB SUMMARY
The Customer Service Specialist CBS (Centralized Business Services) 1 performs as a business analyst, understanding and resolving customer billing issues. This position requires instilling confidence and trust by demonstrating excellence when communicating with a patient or a guarantor.
ESSENTIAL FUNCTIONS OF THE ROLE
- Manages large amounts of incoming inquires.
- Builds sustainable relationships and trust with patients through open and interactive communication.
- Provides accurate, valid, and complete information by analyzing all available data found in a patient accounting system and ensures all communications are covered, explained, and documented.
- Meets customer service team call handling goals and productivity standards.
- De-escalates situations involving dissatisfied patients, offering patient assistance and support.
- Guides callers through troubleshooting, navigating the company site, or using the products/services.
- Keeps records of patient interactions, processes patient accounts and files documents. Has confidential conversations to discuss sensitive information such as PHI (Patient Health Information) and payment details.
- Follows communication procedures, guidelines, and policies.
- Collaborates with peers to improve customer service.
KEY SUCCESS FACTORS
- Must be able to multi-task, prioritize, and manage time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Computer skills (Outlook, Word, Excel).
- Basic understanding or ability to quickly learn the industry specific/fundamentals of medical billing and insurance industry concepts: EOB, UB, 1500.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 2 Years of Experience