How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Michigan Dining is comprised of nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakery, and the Michigan Catering unit. Our 500 professional and 1,200 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.
You will report to the Director of Systems Management. You will lead Dining through new systems implementations with several integrations. Onsite work in Ann Arbor is required, including evening and weekend work when necessary. Michigan Dining offers flexible work arrangements for staff.
Click here to view the full job description.
Why Work at Michigan?
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
Responsibilities*
- Manage all efforts related to maintaining current applications and collaboration with SLTS for implementing new technology applications used by Michigan Dining.
- Consult with operations staff across the Michigan Dining organization to gather system requirements, assess processes, and implement technology solutions in partnership with SLTS that respond to all Dining needs.
- Oversee the management, integrity, and training modules of all dining applications and the associated data transmission to applications.
- Oversee the creation and regular review of systems documentation, core business process documentation, disaster recovery, and business continuity plans.
- Be a liaison to internal (student life and campus partners) and external partners (companies that provide applications and supplier partners we order from) for complex technical issues.
- Collaborate with SLTS, ITS, SLBF, and Procurement, to assist and where needed manage interfaces for Michigan Dining software.
- Oversee start-to-finish implementation of new systems applications, with both hardware and software solutions.
- Provide emergency response to systems outages, create proactive plans for continuity of service, and collaborate with SLTS & ITS for quick resolution when issues arise.
Required Qualifications*
- Bachelor's degree in information systems, hospitality management, business administration, or a related field or an equivalent combination of education and experience.
- Minimum of 3-5 years progressive experience in team leadership roles, applications, and administrative management of several integrated systems.
- Minimum 2-3 years of supervisory experience.
- Experience with start-to-finish implementation of new systems applications, with both hardware and software solutions.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
This role may have reporting obligations under Title IX and Clery.
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
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Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.