How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guide by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. 

Responsibilities*

• Specialty scheduling for Speech Language Pathology & Audiology clinic using the MiChart Epic system.
• Manage and triage referral workque for SLP & Audiology clinic.
• Working closely with Faculty for coordinating appointments.
• Scrub Audiologist and SLP scheduled appointments ensuring proper codes are entered for authorization. 
• Verifying orders are linked to SLP/Audiology appointments.  
• Contacting patients for scheduling or rescheduling of appointments.  
• Administrative duties consisting of faxing, specialty supply ordering specific to SLP and Audiology. 
• Back up coverage for Check in/Check Out along with Facial Nerve/TAB scheduling as needed.  

Required Qualifications*

• High School Diploma or GED.
• 3-4 years of experience
• Knowledge of basic medical terminology
• Extensive knowledge of Microsoft Outlook
• Prior experience performing complex scheduling.
• Exceptional interpersonal skills and ability to work well within a team setting.
• Communicates effectively.
• Demonstrates active listening, written, verbal and information technology skills.
• Ability to multitask in a fast-paced, multidisciplinary clinical setting.
• Demonstrates excellent attendance.
• Expected to be proficient in identifying problems, seeking, and implementing solutions.

Desired Qualifications*

• Experience working within a large, complex healthcare setting.
• Knowledge of Michigan Medicine policies.
• Familiarity with obtaining medical records.
• MiChart/Epic system experience.
• Exceptional interpersonal skills.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

This position is included in the bargaining unit represented by the Service Employees International Union - Healthcare Michigan (SEIU), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment. 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.