Job Description Summary
The Associate Director Retail & Wholesale Operations reports to the ED, Retail & Wholesale Sales & Operations, and will be assigned to support a cross-functional National Accounts team consisting of 3-6 sales directors responsible for delivering Sandoz US annual sales target across all Gx, Brand and Biosimilar business.This role will routinely execute activities supporting customer's operational needs by
*leveraging their expertise to drive sales initiatives and ensure the efficient operations of our sales processes
*overseeing and executing multiple projects related to customer activities and process improvement, ensuring alignment with sales objectives
*utilizing analytics skills with ability to interpret complex data and provide actionable insights
*delivering actionable insights and strategic recommendations to the Sales team to optimize customer engagement and sales performance
Job Description
Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.
Join us as a Founder of our 'new' Sandoz!
As the Associate Director, Retail & Wholesale Operations you will be a proven professional capable of driving growth thru leading operational activities, engaging cross-functional teams on strategic planning, and ensures concise communication with internal and external customers with demonstrated success in delivering on the following responsibilities. This is an individual contributor role.
Your additional responsibilities include, but not limited to:
Manage cross-functional coordination of customer Request for Proposal (RFP) and New Business Opportunity (NBO) processes. Managing operational activities throughout the bid cycles
Coordinates all planning activities for customer across the organization working with Supply Chain, Demand Planning and Franchise ensuring the maintenance of accurate forecasts and inventory levels for customers.
Create and utilize analytics, reporting and dashboards to track awarded products
Collaborate with National Account team, ED Retail & Wholesale, and Field Sales to drive sales growth for awarded products.
Lead Operational activities supporting product launches from pipeline activities thru Day 1 for all Gx, Brand, Bio, and product changes
Coordinates all planning activities for customer across the organization working with Supply Chain, Demand Planning and Franchise ensuring the maintenance of accurate forecasts and inventory levels for customers
Collaborate with National Account team and Marketing with Target Setting, Account Strategy Development and Implementation
Function as SME for both Sandoz and Customer data and digital platforms, such as: ValueCentric, SAP tool, Scout CM NBO/BIR, MS Share Point, Customer portals
Requirements:
What you'll bring to the role:
Required Education:
Bachelor's Degree
Required Experience:
Proven experience working with direct customer relationships in wholesale channel
Proven experience with wholesalers for Generics, Brand and/or Biosimilar products
Minimum 7 years' general experience in biopharmaceuticals
Desirable:
Strong customer facing skills from an operational standpoint
Leading cross functional teams for bid activities
Contract management and administration
Strong understanding terms of contracts and how it impacts the business for both the customer & manufacturing
Strong customer orientation that ultimately results in trust-based customer relationships
Financial analysis and business analytics
Position Location: Princeton, NJ
Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require approximately 10% minimal travel, as business needs require.
The pay range for this position at commencement of employment is expected to be between $151,200 - 226,800/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support the execution and adherence to CIA obligations, CIA-related deliverables, and any relevant audit, monitoring or Independent Review Organization (IRO) remediation.
Sandoz - Notice at Collection to Employees Applicants 4.15.24[16].pdf
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: https://talentnetwork.novartis.com/sandoztalentpool
Sandoz EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Sandoz Reasonable Accommodations Statement:
Sandoz, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an email to reasonable.accommodations@sandoz.com or call 1-609-422-4098 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$151,200.00 - $226,800.00
Skills Desired
Analytical Skill, Business Dashboards, Business Performance Management, Coaching, Commercial Excellence, Computer-Aided Design (CAD), Customer Engagement, Customer Experience (CX), Customer Satisfaction, Data Analytics, Delegation, Finance, Internal Communications (Ic), Merchandising, Multitasking, Product Rollouts, Project Planning, Salesforce (Software), Sales Operations, Secops (Security Operations)