About us

At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a Platform Owner Virtual Desktop Infrastructure Director, and find your superpower.We need you!

We want to find an innovative, adaptable, and results-oriented Platform Owner VDI Director for our Digital Workplace Services business unit.This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Digital Platform & Infrastructure Technology organization, we want to hear from you!

What you'll do

As a Platform Director, you'll lead the development and implementation of Digital Workplace Services (DWS) VDI technology strategies and architectures to enable the organization to achieve its goals. By setting policies and guidelines related to the platform strategy, managing relationships with stakeholders, and driving innovation capabilities, you'll contribute to our vision of being a leader in our industry by leveraging emerging technologies to drive growth and success. Key responsibilities include the following:

• Lead and manage a team to ensure the successful delivery of VDI infrastructure platform products and services.
• Ownthe strategic planning and roadmap for the platform service/product.
• Setdirection for design & development of the VDI service, aligned to various worker types (personas) and their specific needs.
• Coordinatewith Platform Lead, Technical Lead, Product Owners, other Platform Owners in the DWS platform portfolio, and Platform Success managers to prioritize initiatives to work on involving their service.
• Manageperformance of architect and engineering team members in their team.
• Develop and implement strategic plans for the platform to meet the company's objectives and goals.
• Collaborate with other engineering teams and stakeholders to determine needs and requirements.
• Ensure the platform is scalable, cost and performance efficient, and secure by implementing best practices and industry standards by working with Chapter Leaders and Operations Leads to ensure alignment on best practices and standards and coordinating with Platform Technical Lead
• Research and evaluate new infrastructure technologies and solutions to improve the platform's performance and functionality.
• Responsible for creating and delivering traceable and auditable customer success metrics for the platform.
• Monitor and analyze platform performance metrics and report on the platform's overall health to senior leadership.
• Manage the infrastructure platform within budget guardrails to ensure alignment with company priorities and goals.
• Align NFRs (Non Functional Requirements) jointly with the Transversal Teams ensuring prioritization jointly with teams
• Participation in Community of Practice (CoP) to share best practices and standards.
• Develop and maintain relationships with vendors and service providers to ensure the platform's success.

About you

• 10 or more years experience in virtualization technologies including VMWare and Microsoft; Azure Virtual Desktop, Windows as a Service, cloud platforms such as Azure, AWS or Google; device and desktop management best practices.
• Infrastructure scripting and management tools such as ControlUp, InTune, Active Directory, application packaging/virtualization/streaming, PowerShell.
• Infrastructure automation mindset with the ability to lead teams coding engineering and operations solutions at scale for cost and performance efficiency.
• Master's Degree in a relevant discipline, or an equivalent combination of education, training, and experience. Or a BS/BA degree or higher in a technical discipline
• 10 or more years of relevant experience.
• 5 or more years of people management experience with relevant industry and professional certifications.
• Experience in strategic technology leadership, IT infrastructure, business case development, data analytics, and outsourcing management.
• Excellent communication and interpersonal abilities, including articulating complex ideas and influencing in a matrix environment.
• Strong ability to guide IT financials and lead a diverse team with inclusive culture across geographical boundaries.
• Develop trusted relationships with key stakeholders to deliver desired business outcomes.

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at negbenefitslivebrighter.com for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

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Salary

Dowstate NY $192,000 - $226,000 a year

Massachusetts $179,000 - $211,000 a year

Upstate NY$160,000 - $188,000 a year

Salary is commensurate with experience and location

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.