POSITION SUMMARY:
The basic function of this position is to manage field installation activities and personnel in the assigned territory to deliver a quality product in a timely manner and meet or exceed business plan gross profit objectives (original and midyear plans) at time of closing while meeting and satisfying customer expectations.
The essential functions of the position include, but are not limited to the following:
- Ensure strict adherence to OSHA requirements and safety program as detailed by the company Safety Officer and IIPP.
- Document weekly safety audits and ensures daily safety meetings are being held and documented by each Local 18 Mechanic on mobilized jobs.
- Supervise all field modernization installation activities for elevators and escalators in So. California, as well as possibly selected projects in other locations.
- Supervise field staff (Union Employees) for all assigned installation projects.
- Plan and coordinate all installation activity with internal departments and customers. Establish pre-mobilization requirements with customer and ensure that those requirements are achieved prior to dedicating installation crews. Ensure customer satisfaction.
- Directly plan and coordinate material deliveries with company logistics and field staff.
- Support warehouse activities, both MEUS/EED office/warehouse as well as coordination with outside warehouse locations as required.
- Provide field manpower planning and manage human resources including adding and reducing manpower as required by workload.
- Ensure that all construction projects achieve or beat planned installation hours goals and meet customers' expectations.
- Scrutinize completed projects for cost and hours performance, identify the lessons learned or overlooked, then incorporate the new knowledge into daily operations, and future projects of similar stature.
- Prepare, maintain, and update construction installation schedules.
- Work closely with project management to help ensure customer and company needs are being met.
- Make recommendations on updates to installation manual and guidelines as directed.
- Offer recommendations to Field Quality & Assurance on modifications that would allow for improvement of installation efficiency and consistency.
- Support and implement installation efficiency method improvements and training plan and provide training for field installers.
- Ensure MEUS/EED quality standards are met in each installation.
- Ensure adjuster's checklist completion for each unit installed.
- Provide reports as directed by management to update field efficiency improvement progress and objectives.
- Initiate, prepare and follow-up on trouble reports as outlined in the Trouble Reporting Process.
- Maintain and enforce current IIPP and other relevant safety programs.
- Scrutinize time tickets and ensure 100% accuracy of each entry by installation field staff.
- Follow Purchase Order procedures to include timely submittal of packing lists and/or receipts.
- Demonstrate basic office skills such as familiarity with Microsoft Outlook, PowerPoint, Excel, Word, and Project.
- Communicate effectively internally and externally in a clear, accurate, and concise fashion in written format or verbal means.
- Maintain excellent customer relations.
- Perform other duties as assigned.
EDUCATION AND EXPERIENCE:
- Proven and successful track record of managing field installation activities, or equivalent experience in training and supporting installation activities.
- 5 + years of industry related field installation or construction management experience.
- College degree beneficial but not required.
- Training in basic Microsoft Office skills to include Outlook, Word, PowerPoint, Excel, and Project
The pay range for this position at commencement of employment is expected to be between $120,000 and $165,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions based on achieving individual performance and/or sales metrics, incentive compensation and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these additional compensation and benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona- fide occupational qualification).
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Company's legal duty to furnish information.
To view the EEO is The Law Poster and the supplement, please visit www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
To view the Notice to Job Applicants and Employees regarding San Francisco's Fair Chance Ordinance and the Know Your Rights poster please visit www.sfgov.org/olse/sites/default/files/FCO%20poster2020_0.pdf
Applicants with a disability who need assistance with the application process may contact Human Resources by email at employment@meus.mea.com or by calling 714.229.3813.