Thompson Savannah

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.

• Supervise, support, schedule, assign daily work, inform, and train team members in all restaurants, and bar, activities, and operations.
• Provide shift coverage as needed to ensure proper staffing of F&B outlets, and catered events.
• Monitor, observe and assist in evaluating team member performance.
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Monitor inventory and inventory control, ordering and proper storage.
• Assist in menu and pricing accuracy, as well as specials and promotions.
• Work closely with the sales staff to service meeting rooms and catering needs.
• All other duties as assigned by leadership

Qualifications

• High school diploma or equivalent is preferred.
• Must be fluent in English.
• Food handling certificate in states or counties where required.
• Long and flexible hours sometimes required.
• Must be able to work evenings, weekends and holidays as needed.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.
• Must be capable of climbing and descending stairs during their shift.