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WHAT YOU'LL DO

The ES Service Excellence Team partners across BCG’s Enterprise Services functions to provide strategic advisory, oversee large change programs, lead digital innovations, advanced people-centric initiatives, and instil a sophisticated analytics infrastructure.

Our services fall within five areas:

Meeting & Events: Provides full-service and self-service event planning support for BCG meetings and events of all sizes, from the WWOM to local office outings

Global Real Estate: Supports location sourcing and design for all BCG businesses; plus leads the firms’ research & exploration into new workplace design

Travel: Manages our strategic relationships with all large travel vendors; provides operational infrastructure and support for all BCG employee travel activity

Safety & Security: Establishes BCG’s policies and procedures regarding workplace and event safety, as well as overseeing all workplace crisis management

Sustainability: leads BCG environmental sustainability initiatives, including Net Zero program

Procurement: Sources 3rd party suppliers and provides the processes and infrastructure for ongoing supplier risk and relationship management

Your role will be to support program management and analysis in these and other ways:

Work to elevate maturity of analytics and reporting across Enterprise Services teams as a whole, owning portions of key reporting initiatives and supporting others

Structure and execute analyses in service of transformation projects

Be assigned/embedded to one of the Enterprise Services teams focused on furthering their transformation activities as required

YOU'RE GOOD AT

Listening carefully and thinking independently. You can hear what someone needs, translate it into your own words, and create it.

Communicating in a mature and thoughtful manner.

Structuring and analyzing information. You can take an idea for organizing data and turn it into a useful deliverable.

Logically considering how complex projects get completed, and juggling multiple initiatives and short and long term priorities.

Working collaboratively while considering many different customers and stakeholders.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Must be an undergraduate student currently enrolled in Northeastern University and approved by the university to participate in the January to June 2025 co-op cycle
Strong Excel, PowerPoint and preferably Tableau skills.
University Education ongoing in a related or quantitative field
An appreciation for how to prioritize among demands, improve processes and balance the levers that make a complex business run smoothly and productively
Strong data analysis skills, able to communicate key insights effectively

YOU'LL WORK WITH

You’ll work regularly with the Senior Director of Operations Services Excellence and other members of the Operations Services Excellence Team.

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

EQUAL OPPORTUNITY

BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.