WHAT YOU'LL DO

You are a key member of the Office Services team responsible for the staff & visitor experience of the office. You will team with other members of the Office Services Team to drive day to day operations of the office.

YOU'RE GOOD AT

Proactively greeting & supporting staff & guests while in the Los Angeles office

Teaming with reception to reserve & track available shared space

Being a key resource for our staff & guests, including:

Providing directions & tips for in the office and greater San Francisco area

Implementing concierge service – including catering and meeting support

Maintaining overall appearance of the office:

Proactively checking conference rooms, communal areas, offices, and workstations often throughout the day to ensure that work areas are clean, and supplies are fully stocked

Monitoring housekeeping for both individual and common spaces

Checking all printers to make sure they are operating and organized, disposing of any confidential material in a timely manner

Acting as a resource during office repairs, liaising with office services team, building & vendors as necessary

Supporting office engagement

Suggest and solicit creative ideas to keep our engagement & events fresh and motivating

Assist with affiliation events, including annual holiday party, summer retreat, offsite meetings and events, internal "celebrations" events, etc.

Providing logistics support during office events and manage on-site vendors

Provide support to others planning events (e.g. Cohorts, DEI, Social Committee, etc.)

Act as on-site facilitator for event attendees during office happy hours and client meetings

Partner with Office Service and Engagement Lead on data analysis and management projects monthly

Partner with Office Service and Engagement Lead to continuously update office documents

Coordinate event communication – prepare guest lists and invitations, send confirmations, and track RSVPs

Assist with budget estimates and options to ensure events remain within budget guidelines

Catering coordination:

Ordering catering and setting up food and beverages for numerous office meetings and events

Track catering budgets and invoices

Researching and developing relationships with local San Francisco caterers

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Bachelor’s degree (preferred)

Minimum of 1 - 2 years’ experience in a professional service environment preferred

Proficiency with Microsoft Office applications, Slack, Trello

Organization, responsiveness, and ability to handle challenges with poise and tact

Excellent written and oral communication skills and interpersonal skills

Flexible team player mentality; solid customer service orientation and qualities

Ability to work effectively in a challenging, fast paced environment

Strong attention to detail

Ability to perform successfully in a fast-paced, intellectually intense environment

YOU'LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.BST is the operational heart of our business and is invaluable to our success. Roles such as finance, human resources, risk, and IT, help propel BCG forward. BST employees support the core of the organization and provide outstanding value to the business. As a BST member, you will work with inspiring, talented, dedicated, and curious colleagues in an energizing, fast-paced environment in which people are treated with respect and help one another to succeed. Working at BCG provides you with the opportunity to grow through interesting and challenging work and to have an active voice in your personal career development.

EQUAL OPPORTUNITY

BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.