Summary:
The Technical Writer is responsible for developing, writing, designing, and editing technical publications. This position also develops documentation for instructional, descriptive, reference, and promotional purposes.
Duties/Responsibilities:
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Developing and maintaining user manuals, specification sheets, application notes, installation guides, and other product-related documentation.
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Responsible for maintaining the approval process for all technical documentation.
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Manage the document release process for the final documentation by creating new literature part numbers and bill of material change requests.
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Help develop and maintain all the engineering procedures and workflows.
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Research information about the product by interviewing subject matter experts and using the product.
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Producing screenshots, schemata, and related graphical material for product documentation.
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Tracks new industry information, guidelines, and best practices.
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Assist in other duties as required.
Required Skills/Abilities:
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Excellent verbal and written communication skills.
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Ability to prioritize work and adhere to strict deadlines.
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Excellent analytical and organizational skills.
- Detail-oriented with a high level of accuracy and strong problem-solving abilities.
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Independent and self-driven while working in a team environment.
Education and Experience:
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Bachelor's degree in a STEM subject is required.
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At least 5 years of experience in technical writing within the telecommunications industry.
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At least 2 years of experience with Creo Illustrate, Visio, and Adobe Illustrate.
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Knowledge of Microsoft Office (Word, Excel, and PowerPoint).
Physical Requirements:
The physical demands described are representative of those that an employee must successfully perform. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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Employees must regularly lift and/or move up to 15 pounds.
Work Environment:
The work environment characteristics described are representative of those an employee encounters while performing the essential job functions.
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Employees regularly work in an office environment.
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