Job#: 2048438

Job Description:

Responsibilities:

• Develop DOR-related training content, storyboards, and surveys (Department of Revenue Integrated System (doris), New Employee Onboarding, and more).
• Provide high-level administrative support to the ERTB Administrative Branch Manager and team members.
• Facilitate and coordinate training events, including room reservations, equipment setup, and participant communication.
• Create and assist in updating internal documents such as Standard Operating Procedures (SOPs) and training materials.
• Develop, update, and proofread outbound correspondence, ensuring accuracy and compliance.
• Support the design and facilitation of training sessions, including logistical support and learner assistance.
• Assist in answering training questions including, but not limited to, those incoming to the DOR Training mailbox.
• Manage tasks in the Commonwealth of Kentucky’s Learning Management System (MyPURPOSE), ensuring precision and adherence.
• Update departmental websites and SharePoint sites with relevant information.
• Train learners using a variety of delivery methods.
• Actively seek and complete professional development opportunities.
• Adhere to all federal/Finance and Administration Cabinet (FAC)/DOR rules, policies, and procedures (including, but not limited to Time and Attendance and Telecommuting).
• Manage ERTB purchase orders, ensuring timely processing and tracking.
• Complete other duties as required.

• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Forms, Teams)
• Strong organizational skills and attention to detail
• Ability to work collaboratively in a team environment
• Positive attitude and adaptability to changing priorities
• Responsiveness to virtual communications while working remotely
• Ability to adapt training approaches to meet the needs of different audiences

• Experience in designing and delivering training using diverse methods
• Strong presentation and facilitation skills
• Familiarity with instructional design principles
• Experience with survey development tools (e.g., Mentimeter)
• Familiarity with course creation platforms (e.g., Articulate 360)
• Knowledge of Learning Management Systems
• Understanding of IRS Publication 1075 and systems handling Federal Tax Information (FTI)
• Experience with ordering supplies

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.