JOB TITLE: SYSTEMS ENGINEER
LOCATION: RALEIGH NC/REMOTE
RATE RANGE: 60.00-63.00 PER HOUR
JOB#: 46045-1

REQUIRED SKILLS:
* Broadcom/Symantec Mail Gateway Experience
* Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms.
* Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
* Solid understanding of email protocols, such as SMTP, POP, and IMAP.
* Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.
* Experience in troubleshooting email issues, diagnosing and resolving problems.
* Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
* Excellent communication skills to provide technical support and guidance to end-users.
* Proven ability to multi-task
* Knowledge of best practices and IT operations in an always-up, always-available service
* Manages time effectively

Job Description:

Highly specialized in one or more phases of software systems development, systems integration, or network engineering. Provides technical assistance and advice on complex activities. Formulates / defines specifications, develops / modifies / maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach. Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications,
resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems. Works with considerable freedom to make decisions on the techniques and approaches to be used. Prepares recommendations for system improvement for management and user consideration.

* Network Engineer/Email Gateway Administration

Note: Resource must be available to work onsite at client facility in Raleigh, NC or remote.

Required Skills:

* Broadcom/Symantec Mail Gateway Experience
* Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms.
* Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
* Solid understanding of email protocols, such as SMTP, POP, and IMAP.
* Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.
* Experience in troubleshooting email issues, diagnosing and resolving problems.
* Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
* Excellent communication skills to provide technical support and guidance to end-users.
* Proven ability to multi-task
* Knowledge of best practices and IT operations in an always-up, always-available service
* Manages time effectively
* Creative thinking skills
* Detail-oriented personality
* Ability to maintain effective communication and working relationships with co-workers

Desired Skills:
* Broadcom SMG
* Proven experience as an Email Administrator or a similar role, preferably in a corporate environment.
* Network and Log Analytics
* Proficient with application layer protocols - HTTP, SSH, SSL, etc.
* Works on high-visibility, or mission critical aspects of a given program, and performs all functional duties independently.
* Oversees the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.

Deliverables:

Approach:
* Administer Broadcom/Symantec Messaging Gateway
* Configure, administer, document custom policies for Email administration
* High level troubleshooting of network and application issues
* Adhere to strict Information Systems security guidelines in all cases

Activities will include:
* Email Gateway Configuration: Responsible for configuring and maintaining email systems, policies, and rules for email traffic filtering and monitoring.
* Security Management: The administrator is responsible for ensuring email security by managing email gateway security, identifying and mitigating email threats such as phishing attacks, spam, and malware.
* Capacity Planning and Optimization: administrator must monitor email traffic and identify bottlenecks, plan and optimize the email gateway infrastructure for maximum efficiency and performance throughput.
* Analytics and Monitoring: Responsible perform regular monitoring, logging, and reporting to track metrics such as email traffic, performance, and email gateway availability to ensure that SLAs are met.

Certifications:
* Microsoft Certified Solutions Expert (MCSE)

Preferred Qualifications:

* A minimum of thirteen (13) to twenty (20) years' relevant experience.
* A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.

Additional Provisions:

* Must be able to obtain a Position of Public Trust Clearance

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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