Job Description
Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.
Summary:
We focus on delivering innovative technology and services through efficient and high-quality releases. The Senior Release Manager will oversee the release management process for a dedicated product vertical, ensuring on-time delivery while aligning with organizational goals and exceeding customer expectations.
Primary Responsibilities:
- Work in a highly collaborative and autonomous environment to manage and oversee all aspects of the release process for a specific product vertical.
- Coordinate the scheduling and communication of planned releases, ensuring alignment and transparency with all stakeholders.
- Track and manage all release components using designated tools to maintain comprehensive oversight and accountability.
- Ensure builds are correctly deployed to appropriate environments, verifying readiness and accuracy in deployment processes.
- Monitor key release metrics to ensure adherence to established procedures, identifying opportunities for continuous improvement.
- Conduct release readiness reviews before deployment and post-release assessments to evaluate success and identify improvement areas.
- Maintain detailed documentation of release plans, dependencies, and outcomes to foster transparency and collaboration.
- Collaborate with internal teams, including Product, Program, Engineering, and Quality, to align release strategies and resolve challenges.
- Standardize and streamline release practices across teams to reduce complexity and enhance operational efficiency.
- Address and mitigate risks to ensure smooth and predictable releases.
Required Skills, Experience & Education:
- Proven experience in release management, program/project management, or software quality roles.
- Strong knowledge of release processes, including scheduling, tracking, and managing dependencies.
- Proficiency with release management tools (e.g., Jira, Confluence, or similar platforms).
- Familiarity with source control systems and branching strategies.
- Strong understanding of CI/CD pipelines and deployment processes.
- Skilled in risk assessment and mitigation to ensure stability during releases.
- Excellent organizational and problem-solving skills, with a focus on improving efficiency and quality.
- Effective communicator, capable of conveying complex ideas clearly to diverse stakeholders.
- Experience working in cross-functional teams and facilitating collaboration across departments.
- Knowledge of agile development methodologies and iterative release cycles.
Preferred Skills, Experience & Education:
- Familiarity with embedded systems, firmware, or cloud-based software releases.
- Experience in handling large-scale and complex software ecosystems.
- Passion for continuous process improvement and operational excellence.
Learn about the Vivint Culture and why it’s a great place to grow your career!
Here are some highlighted perks you should ask us about:
- Free daily lunch and drinks on site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.