Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
*This is a bonus-eligible position, with total cash compensation ranging from $70,000 to $90,000 annually based on store performance and a base salary of $66,560.
As a Service Manager, your responsibilities would include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
Additional Information:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
2+years prior service management experience in a full-service concept.
Language Skills:
Ability to read and interpret documents such as safety and training instructions and management policies and procedures. Ability to communicate effectively with management, dining room personnel, team members, and guests.
Reasoning Ability:
Ability to apply commonsense understanding and able to relay instructions in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in a high-pressure environment and handle multiple tasks.
At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Our Roadies are paid biweekly. In addition, we offer a comprehensive total rewards package after one year of service to Roadies that meet our benefit eligibility requirements.
The total rewards package includes, but is not limited to, the following:
- Competitive wages
- Medical, dental, and vision insurance
- Paid vacation time
- Annual holiday bonus
- Employee assistance program
- Employee food and corporate discounts
- Opportunities for advancement
$70,000.00 - $90,000.00 per year
Project Passion, a franchisee of Texas Roadhouse, is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.