We are Skyward.That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission.
We stand by our values, and we won't compromise on any of them.
Integrity: We're conscientious, intentional, and empathetic. Our words and actions align. That's our character. Please don't ask us to play another part, we're poor actors.   Compassionate: If we may borrow a quote from Theodore Roosevelt: "No one cares how much you know until they know how much you care." Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally. Inquisitive: We remain students by failing openly and turning lessons into solutions.Unconventional: For us, life isn't what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two.   Authentic: Made possible only because we embody the values listed above. We're relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand.
Because of that, we continue Onward, Upward, and Skyward.
We need a QA Manager.You have the uncanny ability to notice even the tiniest details. You are meticulous in your approach to any task presented to you. You are inquisitive, but only because you have a passion for quality and you're constantly seeking ways to improve the efficiency and effectiveness of automated testing processes. Sound like you? Then stop thinking about it and please apply!
Come join us if you're motivated to learn from others, to learn from mistakes, to be part of a future-looking and growth-oriented team.
Let's go Skyward together.

What you'll do:

• Bring your expertise in automation testing, preferably in dealing with Medicare claims data.
• Oversee the QA and testing team, production of test documents, and creation of test procedures.
• Formulate testing strategies.
• Prepare and review test cases, test scripts, and test data.
• Execute tests (e.g., manual, automated, performance).
• Analyze test results and track metrics.
• Review, prepare, and present test reports.
• Train and mentor the QA and testing team.
• Coordinate with other managers (e.g., Program, Development, Technical) to ensure the highest level of software quality.
• Track and report the QA efforts.
• Oversee QA testing of operations, application releases, data loads, and change and configuration management. 
• Approve release and test plans.
• Escalate issues to Project Director and CMS Leadership team.

What we'd like you to have:

• Bachelor's degree in computer science, information systems, or a related field.
• 5 years' experience with test automation validation techniques, which includes working in software testing and quality assurance for a large national IT system.
• Experience with applications testing that supports over 1,000 users.
• In-depth knowledge of software QA methodologies, tools, and processes.
• Agile certification (Scrum Master).
• Strong leadership, coaching, and interpersonal skills with the ability to dig in as an independent contributor as needed.
• Strong analytical and problem-solving skills, with a keen attention to detail. 
• Solid understanding of Agile development methodologies and principles.
• Strong interpersonal and communication skills, with the ability to work in cross-functional teams and present to stakeholders. 

What would blow us away:

• You have previous experience supporting the Centers for Medicare and Medicaid Services (CMS).

Even if you don't meet 100% of the qualifications, we encourage you to apply. At Skyward, we're focused on hiring individuals with the right skills and passion to grow, not just checking off every box.

And now the important part. What we offer you:

• Medical, dental, vision insurance (fully paid for employees)
• 15 days of paid leave
• 7 days of sick leave
• 2 days bereavement leave
• 11 paid Federal holidays
• Up to 40 hours for jury duty
• 401K with 4% employer contribution (and no vesting period)
• Up to 4 weeks of paid paternity and maternity leave
• Company provided laptop
• $5,000 per year for professional development
• $600 per year for technical supplies and equipment
• $2,000 referral bonus
• Life and disability insurance
• HSA and FSA
• Legal Shield and ID Shield Voluntary Benefits
• Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can't be exciting!

We know great work deserves great pay. That's why we ensure our compensation is not only competitive but also fair and transparent, as required by Maryland law. Expect a salary that matches your skills, experience, and the value you bring to the table -because you're worth it!At Skyward, we believe diverse teams are the key to innovation and success. We are committed to creating an inclusive and equitable environment where everyone, regardless of gender, race, ethnicity, sexual orientation, disability, or background, can thrive. We strongly encourage applications from women, people of color, veterans, individuals with disabilities, and members of the LGBTQ+ community. We support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees, including caregivers and those with unique needs. Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor. Offers of employment with Skyward are contingent upon acceptable results of a background investigation.  PDN-9d0b3eee-ea5d-4d43-863e-d32e3f08cc2b