CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Property Insurance Product Manager II- Remote. Join us and support CSAA IG in achieving our goals.    
Your Role: As a Property Insurance Product Manager II in the Personal Lines Property Strategy & Development team, you will manage multiple initiatives supporting personal lines property products to drive profitable growth and customer satisfaction. You will also have the responsibility for project management, relationship management, competitive intelligence, underwriting guidelines & controls, sales goals, business requirements, and implementation throughout CSAA IG and Partner Clubs. You may own one or more lines of business, such as personal lines renters or rental property insurance, and lead a variety of projects that span across property lines of business in your day-to-day work.
Your work:
Product Development and Management

• Manage overall product portfolio and product life cycles for a division or business unit.
• Provide thought leadership to product development efforts with high value or high potential products.
• Develop methodology and initiates changes to policies and guidelines which affect work, schedules, and budgets.
• Manage all related policies, procedures, product specifications and related documentation
• Review competitive environment and understand market dynamics for multiple products, states, and or markets.
• Lead complex or strategic product development or enhancement activities and champion our countrywide product vision.
• Develop new products based on knowledge of products, consumers and competition.
• Lead division or enterprise-wide projects.
• Partner closely with Actuarial, State Management, Marketing, Operations and Legal to research and develop product enhancements.
• Establish operational objectives for the most complex, highest value, high growth and/or high potential value products.
• Act as resource and expert on core technical aspects of a line of business and/or the tools and techniques of Product Management.
Strategic Innovation and Growth

• Provide strategic organizational direction and develops long-range plans that impact a major area of the organization/company.
• Provide consulting and recommendations to senior management for future products.
• Interact directly with Executive Leadership within the company.
• Lead cross-functional stakeholders and support teams towards business objectives.
• Develop acquisition and retention strategies to achieve business objectives.
• Develop and maintain external relationships with vendors and strategic partners to further innovation and expense management.
Market Execution

• Develop, modify, and execute policies and procedures.
• Develop methodologies and initiate changes to policies and guidelines which affect work, schedules, and budgets.
• Establish operational objectives, work plans.
• Research and proposes pricing structure and changes.
• Develop and manage controls to ensure operational processes are working as expected and holds responsible stakeholders accountable.
• Partner with Change Management, Training, Operations and Sales to ensure no false starts with new deployments.
Leadership

• Provide guidance and leadership creating and setting the product vision and driving the product strategy and product implementation.
• Lead within a highly dynamic, matrixed, cross-functional environment.
Profit/loss responsibility

• Monitor product performance (e.g., mix of business and financials), helps develop/improve reporting, identifies key issues or emerging trends, and develops solutions.
• Establish and assure adherence to budgets.
• Establish operational objectives for the most complex, highest value, high growth and/or high potential value products.
• Be a resource and expert on core technical aspects of a line of business and/or the tools and techniques of Product Management.
Required Experience, Education and Skills

• Bachelor's degree in related area or an equivalent combination of education and experience.

• 10+ years of increasingly responsible Property product management experience
• Ability to define product strategy, product positioning, prioritize and articulate the rationale behind your decisions.

• Extensive knowledge of product and project management, product profitability, underwriting, and strategic planning
• Enjoys working across strategic and tactical levels of a project
• Excellent leadership skills
• Excellent strategic, organizational and problem-solving skills
• Mastery of product analysis, principles and methods.
• Excellent business and technical writing skills (e.g., proposals, PowerPoint presentation, business requirements, Microsoft project, Suite Microsoft Office)
• Excellent project management techniques and processes; highly skilled negotiator
• Excellent communication, presentation, and persuasion skills with internal and external partners and stakeholders
• Excellent understanding business systems and processes and how they link together
• Exceptional financial analysis and reporting skills
What would make us excited about you? 

• Master of Business Administration (MBA)
• 3 - 5 years of personal lines property product leadership with demonstrated success in delivering new products and features, such as by peril rating, from concept to launch
• Demonstrated success managing pet insurance

• Proficiency in SAS, SQL, Python, Snowflake, Visual Basic, Power BI and various structured analysis and design techniques.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.) 

• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) 
• Travels as needed for role, including divisional / team meetings and other in-person meetings 
• Fulfills business needs, which may include investing extra time, helping other teams, etc 
CSAA IG Careers   
At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.  
Join us if you... 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 

• COMMIT to being there for our customers and employees. 
• CREATE a sense of purpose that serves the greater good through innovation.  
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits 
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact [TalentAcquisition@csaa.com](mailto:TalentAcquisition@csaa.com).  
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs. 
CSAA Insurance Group is an equal opportunity employer. 
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