Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The North America Program Marketing intern will be responsible for driving pipeline growth, accelerating sales cycles and increasing brand awareness through digital marketing strategies tailored for the North American market. This role will work closely with sales, global demand generation, and cross-functional regional teams such as Field Marketing and Regional events to execute high-impact campaigns that engage enterprise and mid-market accounts This is an excellent opportunity for individuals looking to gain hands-on experience in the Marketing/Events field while working in a collaborative and fast-paced environment.

Responsibilities:

• Assist the North America program marketing team in campaign, event planning and go-to-market execution

• Support administrative tasks related to campaign processes.

• Assist in launching campaigns/programs followed by tracking performance.

• Leverage account-based marketing (ABM) tactics, including dynamic content, personalized email nurture programs, and targeted paid ads.

• Ensure regional landing pages and digital experiences drive conversions and engagement with localized messaging.

• Extend the reach of field events, trade shows, and webinars through digital channels, including pre-event promotion and post-event follow-ups

• Provide general support to the marketing campaign team as needed.

Qualifications:

• Currently pursuing a degree in Business, Marketing, or a related field.

• Strong communication skills are desired

• Basic knowledge of marketing strategy and CRM systems (experience is a plus).

• Ability to work independently and as part of a team.

• Proactive, eager to learn, and highly organized.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Previous internship experience in sales and events is a plus but not required.

• Attention to detail and Time Management

What We Offer:

• Flexible working hours.

• Opportunity to learn and grow in a dynamic enterprise environment.

• Mentorship and guidance from experienced Marketing professionals.

• Collaborative team culture and professional development.

• Flexible work schedules and work from home opportunities

• Real-World Experience: The intern will gain hands-on experience in digital marketing, learning how to develop and execute strategies across various digital platforms.

• Exposure to All Lines of Digital Marketing: The intern will have the opportunity to learn about various aspects of digital marketing, from email campaigns and social media management to website updates and analytics, providing a well-rounded understanding of how our digital marketing efforts contribute to the success of the event.

If you're passionate about sales and eager to start your career in a fast-growing industry, we would love to hear from you.!

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.