Innova Solutions is immediately hiring a Patient Representative

Position type: Contract
Location: Syracuse, New York
Job/ Shift Hours: Monday-Friday 8:30 am - 4:30 pm

As a Patient Representative, you will be required to have:

Pleasantly answers phones all day long, and schedules patient's appointments within physician guidelines.
Ability to take a high volume of incoming calls, ensuring excellent customer service to callers with the delivery of information and inquiry of specifics of one's condition for scheduling purposes while being accurate in documentation.
Communicates well with others via phone, email correspondence & instant messaging.
Reschedules patients correctly & timely in system.

The ideal candidate must have:

Must have excellent telephone demeanor experience.
Consistently asks appropriate questions of new patients and schedules with appropriate
Utilizes triage nurse as necessary when there is a question about appointment availability or urgent situations that arise.
Ensures the insurance information attached to the appointment is updated and informs patient of necessary requirements for their appointment such as (referral, insurance cards, electronic check in process, records, etc.).
Excellent verbal and written communication skills.
Thorough knowledge of Allscripts system; how it is utilized when dealing with registrations, appointment scheduling, referrals, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!
Your Name - Linda Steele
Title -Sales Manager
Phone -(+1) 315-726-3501
Email - linda.steele@innovasolutions.com

PAY RANGE AND BENEFITS: Pay Range*: $19 -$20 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP)

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.