Global Product Portfolio Lead Senior Director - Digital Collaboration at Boston Consulting Group (BCG) in Boston, MA

Locations: Atlanta | Boston

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our Digital Product Organization is a collection of portfolios that drive value via technology across our BCG business. As the Senior Director, Product Portfolio Lead for Digital Collaboration, you will be a key leader in our Digital Products organization, responsible for shaping and delivering the next generation of enterprise collaboration, meeting technology and team productivity solutions. You will drive a digital-first, AI-powered agenda that enables seamless, effective teamwork, across BCG's global workforce.

In this role, you will:

Lead a high-impact portfolio team managing tools such as M365, Slack, ChatGPT, Copilot, Zoom, and emerging GenAI technologies that enhance team productivity and digital collaboration
Oversee enterprise-wide transformation initiatives, integrating Generative AI, automation, and immersive technologies into collaboration workflows
Define and execute a strategic vision and product roadmap, ensuring digital collaboration tools align with business priorities
Drive data-driven decision-making, leveraging user insights and analytics to optimize platform adoption and engagement
Ensure Agile execution and adoption, enabling continuous innovation through iterative enhancements and cross-functional collaboration
Champion change management and digital adoption, ensuring BCG employees maximize the benefits of modern collaboration tools
Obsess over the employee experience, ensuing that every digital collaboration and productivity tool is intuitive, frictionless and adds measurable value to users

Among your responsibilities:

Strategic Leadership & Portfolio Management

Set and drive the strategic vision, roadmap, and execution
Define business outcomes for portfolio which support business objectives, working in partnership with your engineering counterpart (Technical Team Lead)
Oversee the end-to-end delivery of enterprise collaboration and productivity solutions, ensuring they meet evolving business needs
Champion innovation and technology adoption, leveraging GenAI, automation and AI-powered productivity tools to enhance teamwork
Partner with business and technology leaders to ensure collaboration solutions align with broader digital product strategies
Lead, coach and develop a high-performing team fostering a culture of continuous learning, professional growth and innovation

Data-Driven Decision Making & Experience-Lead Innovation

Build on data and analytics framework to measure digital adoption, productivity and collaboration effectiveness
Partner with User Experience Center of Expertise to develop and leverage user journey insights to inform product evolution and drive continuous improvement
Implement predictive analytics and AI-driven insights to optimize collaboration workflows and employee engagement

Agile Execution & Cross-Functional Collaboration

Lead Agile transformation efforts, embedding Scrum principles and iterative delivery within product teams
Drive cross-functional collaboration between Digital Products, Engineering, and Business to enhance adoption and impact
Establish governance models and KPIs to track portfolio success and ensure continuous improvement

Change Management & Organizational Impact

Develop and execute change management strategies, in partnership with Change and Communications Center of Expertise, to drive adoption and successful use of tools.
Engage with senior leadership to ensure alignment between business outcomes and technology investments
Build and mentor high-performing global teams. Foster a culture of innovation, continuous learning, and knowledge sharing, ensuring global teams maximize productivity
Partner with Managing Director Partners and senior leadership on transformation initiatives
Proactively engage employees and key stakeholders, gathering feedback and understanding user needs to drive continuous improvements

WHO YOU ARE

A strategic leader with a proven track record of delivering large-scale workplace collaboration and productivity solutions
A visionary thinker with deep expertise in enterprise collaboration technologies, digital workplace tools and AI-driven productivity enhancements
A proven innovator, eager to experiment with Generative AI, automation and next-generation technologies to drive exceptional experiences
A collaborative leader and active listener willing to hear the positions of others and have healthy discussions which lead to amazing results
A change agent who understands user-centric design, adoption strategies and business transformation to accelerate digital adoption
A data driven decision maker, using insights to inform strategy, optimize experiences and drive measurable value
A skilled people leader who will grow by growing others, actively mentoring high performing teams fostering an environment of continuous improvement and innovation

What You'll Bring

15+ years of relevant experience in tech transformation in digital collaboration, workplace technology, or enterprise productivity solutions
A proven track record of delivering large-scale workplace collaboration and productivity solutions
Deep expertise in enterprise collaboration and GenAI platforms (M365, Slack, Zoom, Google Workspace, ChatGPT, Claude, Gemini, etc..)
Strong background in Agile methodologies
Strong understanding of AI, automation and emerging workplace technologies
Exceptional stakeholder management capabilities
Strategic vision with execution excellence

Who You'll Work With

Digital Products Product Portfolio Leads and Technical Area Leads
BCG Senior Leaders and Business Stakeholders
Product and Engineering Teams
Agile Coaches and Change Management Specialists
Engineering counterparts accountable for technical outputs

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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