SHIFT:

Any (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview

This full-time Program Manager (PM) manages the activities of several initiatives led by the Principal Investigator (PI) who is the Medical Director of the Children's Hospital of Philadelphia Indigenous Health Unit (CHOP IHU), including overseeing programs, outreach and the strategic plan.

These include: (1) the Indian Health Services Emergency Medical Services for Children (IHS EMSC) Hybrid Simulation Program, (2) the U.S. Indigenous pediatric pandemic network disaster preparedness project, and (3) the CHOP IHU community assessment, unit administrative needs and developing the strategic plan. Within this strategic plan, the PM coordinates and supports research, education, clinical and advocacy efforts that are relevant to Indigenous health. This includes working closely with clinicians and healthcare staff and integrating clinical outcomes and quality improvement reporting into CHOP's programs that interface with Indigenous clients. The PM has experience in public health project and program administration and supervision and can support existing programs in the reporting of outcomes and activities in collaboration with key Indigenous partners. Specific administrative support includes coordinating meetings, writing meeting minutes, supporting the PI with organizational tasks and management, writing CHOP IHU, IHS EMSC Hybrid Simulation Program, and Disaster program annual reports, contributing to the CHOP global health weekly newsletter, and recruiting Indigenous people to present at the annual global health conference and quarterly global health lecture series. Specific academic support includes data management and analysis and scholarly manuscript, poster and presentation drafting and editing.

The Global Health Center Program Manager manages the activities of the Global Health Center including overseeing and supporting Global Health programs in the Dominican Republic, Botswana and in Philadelphia. This administrator works very closely with the Director of Global Health and is responsive to stakeholders in the Dominican Republic, Botswana and Philadelphia. This person provides oversight to and manages a variety of established and new programs primarily at the CHOP collaborative site in the Dominican Republic, as well as managing the CHOP Pincus Global Health Fellows (2 to 4 per year). This person supports Global Health Center project timelines, provides supervision for reporting on program activities, and is facilitator of communication with collaborators and stakeholders in assigned programs.

In this role, the Global Health Program Manager provides support to the daily ongoing activities of the Global Health Center programs as assigned by the Medical Director of Global Health. Such programs include examples such as the Niños Primeros en Salud clinic program, the Global Health Allies program, the Pincus Global Health Fellowship and the annual CHOP Global Health conference. S/He monitors program reporting, development of new activities and outcomes, and assists in the development and implementation of research projects in the Dominican Republic. S/He provides regular reporting on progress. The Global Health Program Manager is responsible for working closely with clinicians and integrating clinical outcomes and quality improvement reporting into Global Health programs as directed by the Medical Director of Global Health. In addition, the Global Health Program Manager provides ongoing administrative support to the Center, including the development and presentation of the annual global health conference, quarterly lecture series, yearly reports and a weekly newsletter.

The Global Health Program Manager has experience in international public health project and program administration and supervision and can support existing programs in the reporting of outcomes and activities in collaboration with key Global Health stakeholders.

What you will do

Program and project management in the Global Health Center of the institution. At the guidance of the Medical Director of Global Health supervises and manages several projects that all support the vision of Global Health.
Overall Global Health Management
The Manager works closely with the Director to identify key program priorities and timelines. Becomes knowledgeable in the key program strategic goals and desired outcomes. S/he provides reporting on progress and outcomes. Supports programs at the direction of the Director of Global Health.
Is responsible for working collaboratively with local stakeholders in the partner communities to advance the program initiatives. This will require international travel (approximately 20-40% of time)
Supports timelines, workflows etc. with identified stakeholders in order to meet the project goals and objectives and provides support to the leadership in the management of the process.
Works closely with support departments at CHOP to fully integrate the Global Health programs into the CHOP system. Supports the collaboration with other departments at CHOP to advance Global Health initiatives and also to assure that Global Health programs and projects are guided by existing CHOP policies and procedures.
Is responsible for reporting regularly on outcomes for assigned programs and assisting in reaching milestones and deadlines.
Communicates directly and regularly with the leadership in the partner communities to maintain and develop strong relationships and effective collaborative management.
Provides information and feedback on program progress in the Dominican Republic and assists with communication and program workflows.
Supports the financial process for the Dominican Republic programs (prepares invoices, monitors supplies, creates and tracks status of identified budget) in collaboration with the Global Health business manager to provide efficient and appropriate expensing of funds, under the direction of the Director of Global Health.
Ability to interpret in Spanish is required in many settings for this job including regular communication with local partners, phone conferences, during in person meetings both in Philadelphia, and in the Dominican Republic.
Manages the 2-4 CHOP Pincus Global Health Fellows. There are currently 2 fellows at a time but the fellowship will increase to 4 fellows effective July 2021.
PROGRAM MANAGEMENT (EXAMPLES)
Global Health Allies
Supports the Director of Global Health, CHOP leaders and in-country stakeholders to identify the annual objectives for the program.
Manages the recruitment and onboarding for positions working with the Director of Global Health, Human Resources and identified leaders.
Adheres to the GH Allies policy and guidelines in accordance to existing CHOP standards and assures compliance with existing policies.
Reports on outcomes of the program including staff development, team leader development and professional development.
CHOP Pincus Global Health Fellowship
Manages the recruitment and onboarding for these positions working with the Director of Global Health
Manages these CHOP employees through Workday
Niños Primeros en Salud (NPS)
Develops a close working relationship with the leadership of the NPS program in the Dominican Republic and the invested stakeholders in the community. The manager will communicate regularly with the staff, monitor work performance and provide regular and ongoing feedback on outcomes to leadership.
Works closely with the NPS program and the Director of Global Health to identify and achieve key project objectives annually.
Assists in the implementation of projects and research in collaboration with the key staff members of the Niños Primeros en Salud program in the Dominican Republic.
Seeks to advance the services at the NPS program by linking to support services at CHOP and managing the collaborative projects and managing new projects supporting the program.
PROGRAM GROWTH AND DEVELOPMENT
The Manager works closely with the Director of Global Health in the area of program growth by summarizing projects and writing frequent summaries, identifying potential funding sources, providing input into grant writing or philanthropy efforts.

Education Qualifications

Master's Degree Public Health, Business Administration, or Health Administration Required

Experience Qualifications

At least three (3) years program or project administrative or managerial experience. Required

Skills and Abilities

Demonstration of effective project administration.
International field work highly preferred.
Clinical and or health care systems knowledge is preferred.
International life or work experience is highly valued.
Demonstrated effective team management skills
Preferred: Fluent in Spanish (Latin American)
Experience in developing and supporting new projects
Excellent oral and written communication skills necessary
Excellent interpersonal skills and the ability to negotiate diplomatically, in particular experience in cross cultural settings
Strong knowledge of IS/IT systems is required including ability to use MS Word, Excel, Power point and Salesforce
Basic data analysis skills (reviewing spreadsheets, creating excel spreadsheets, editing data points, etc) is necessary
Ability to work collaboratively through consultation with other health care providers or administrators
Ability to coordinate and implement multiple tasks simultaneously
Critical analysis and problem-solving skills.
Highly attentive to detail and outcomes tracking.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

EEO / VEVRAA Federal Contractor | Tobacco Statement