Domain: Office Environment

Job Title: Front Desk Coordinator

Location: Stanford, CA 94305 - Onsite

Duration: 3 Months - (Extension/Conversion based on performance)

Pay Rate: ($23 - $24.76) hourly

Schedule: The schedule varies, typically evenings and weekends with Wednesdays and Thursdays off.

Shift: The shift time is 2 pm-10:30 pm

Job Description:

• Greet students, staff and other guests when they come into the office.
• Answer office phones and respond to questions, referring to the FDS when necessary.
• Send out mass email notifications
• Learn and relay complex Housing policies and procedures
• Assist students with lockouts by signing out a board key and/or temporary building access card.
• Sign out hand trucks and vacuums, tracking all activity in the respective log.
• Provide office coverage during the lunch hours and for meetings.
• Notify students via email of any misdirected mail brought into the office.
• Prepare keys and other check in materials per instruction of the FDS.
• Check students in and out, tracking activity via registration cards.
• Assist the FDS with regular key inventories.
• Submit in work orders, rekey requests, and other maintenance requests into the system.
• Assist the FDS with quarter-opening and quarter-closing duties, as necessary.

• Successful applicants will be focused, possess a solid attention to detail, and have a personable and welcoming presence.
• Strong email, phone, and in-person customer service experience essential. Hotel Front Desk/Concierge experience would be a plus.
• Clear, concise, effective communication with individuals and groups of diverse backgrounds essential.
• Must be computer-literate and able to learn new systems quickly.