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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)

Duke's Children's Health Center seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together

$7,500 Sign On Bonus Included!

Department Summary:

Duke Children's Hospital & Health Center is ranked among the top children's hospitals nationally in nine specialties by U.S. News & World Report and provides care for thousands of pediatric patients every year. The Duke Children's Health Center adjacent to Duke University Hospital, provides an attractive, family-friendly setting for a variety of outpatient specialized pediatric services.

Address:

2301 Erwin Rd, Durham, NC 27710

Hours:

Full Time: Hours may vary but will typically fall within a standard Monday-Friday, 8am-5pm schedule.

The Certified Medical Assistant functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Work Performed

Responsibilities:

The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures
Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record
Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, preparing and administering medications as directed by a physician

Performs other clinical functions as delegated and supervised by the physician

Administrative responsibilities:

The CMA greets patients, answers telephones, coordinates appointments and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, correspondence, and ordering clinical and clerical supplies and forms
Performs other administrative duties as directed
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees

Knowledge, Skills and Abilities

Good customer service skills
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Some lifting and the ability to transport stretcher and wheelchair patients may be required
Working knowledge of sterile techniques and special procedures that are applicable to work performed
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting
Working knowledge of infection control procedures and safety precautions
Age specific competencies
Daily clinic preparation process; registration, scheduling, charge posting, order entry
Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills, medical terminology Levels II and III
Ability to independently seek out resources and work collaboratively

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program
Medical assistant license is required
High school or GED graduation required
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required

Experience

Level I -- No experience required
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting
Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting

Note: 1 year of experience will be provided for an Associates degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.