Based on our internal equity review process, the starting salary for this position will be $17.04

The current full hourly range for this position is $17.04 -$21.42.

Join our amazing Customer Service team at one of our community centers! Our centers are a safe, healthy place for youth, adults, and families to play, learn, and grow. Centers include a gymnasium, rec center, an indoor aquatics center, fitness area, private rental space and more. This position will be responsible for greeting visitors, providing information and selling memberships, rentals, programs and activities onsite; in addition to ensuring the code of conduct is followed by youth/adult members utilizing the Centers.

Work where you play!

Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.

Who We Are

Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Parks Tacoma's mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.

Why You’ll Love it Here

Come work with us and work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team.  On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.

Position Information

Provide a high level of customer service to patrons during a variety of events, programs, and rentals. Customer Service Assistants also responsible for providing assistance to Recreation participants and security for the facility. 

In the performance of their respective tasks and duties all employees are expected to:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.