Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Summary:

As a Receptionist, you will be the first point of contact and responsible for delivering a positive NRG experience to visitors. You will welcome guests and greet visitors in our main reception lobby. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Responsibilities:

Handles routine administrative questions, tasks and general office support.
Serve as the gate keeper for the office while ensuring that all visitors, guests, and customers are greeted and provided with excellent customer service.
Direct visitors to the appropriate person and office
Notify NRG employees of visitors and guests
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Maintain office security by following procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Coordinates arrangements for presentations, special projects, luncheons, meetings, and travel using Concur.
Perform other clerical receptionist duties such as filing, photocopying, and faxing

Education:

High School diploma, GED or equivalent required. Basic math, English, grammar, and punctuation rules are required.Certified Professional Receptionist rating or one to two years of college preferred.

Experience:

At least five (5) years receptionist or relevant related experience in providing customer facing services, requiring regular exercise of initiative, attention to detail, use of personal judgment and discretionwithout immediate supervision.

Additional Knowledge, Skills, and Abilities (KSA's):

High level of tact and integrity due to frequency of senior-level internal and external contacts and regular exposure to NRG customers and vendors.
Ability to work in a team environment with commitment to goals and objectives of the team.
Ability to analyze situations and documentation to determine priority, action required, and appropriate format.

Demonstrated proficiency with standard Microsoft products (PowerPoint, Excel, and Word) to create documents, correspondence; merge documents, spreadsheets, appointment calendars and reports. Ability and willingness to convert to other company standard software as changes are made. E-mail and Internet proficiency.

Must be able to communicate effectively and professionally (both verbally and written) with all levels of company personnel and external constituents.
Positive attitude is a MUST!

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.