Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of the Role: Join our team as a Medicare Advisor and help retirees reduce medical costs and secure financial stability during retirement. In this commission-based role, you'll provide personalized service using various platforms, guiding clients to the best insurance coverage options. Build and maintain strong client relationships, offering ongoing support and using consultative selling techniques to attract new customers. This role offers a rewarding opportunity to make a positive impact on people's lives while excelling in your career.

This is a full-time opportunity in our Linwood, NJ office. After comprehensive training, and at manager's discretion, we may offer the option of a hybrid schedule.

Essential Duties and Responsibilities: 

• Respond to email and voicemail in a timely fashion even if the issue is not resolved; contact must be made with Clients and Consultants within 24 hours
• Log all phone conversations in AGENCYBLOC for all current clients with any issues/resolutions
• Handle customers’ inquiries, questions and concerns professionally and courteously
• Provide accurate, appropriate and timely responses to all requests by customers, ensuring complete customer satisfaction
• Develop ability to work without constant direct supervision
• Maintain a positive, friendly, helpful and cooperative attitude when interacting with Consultants, Groups and Members as well as co-workers and peers
• Maintain all required testing; Pass AHIP testing, as well as carrier testing once a year
• Maintain your NJ Health Producer License and CE Credits, as well as any other state(s)

Knowledge, Skills, and/or Abilities: 

• Strong interpersonal and communication skills.
• Demostrate empathy and understanding when discussing healthcare needs, and financial concerns.
• Ability to explain complex information clearly and concisely.
• Detail oriented with strong analytical skills.
• Commitment to ethical conduct and confidentiality regarding clients' personal information.

Education and/or Experience:   

• 2 Years of experience preferred.
• Associate's Degree or higher preferred.
• Previous experience in sales, insurance, or healthcare advisory roles a plus.
• Must be comfortable with utilizing multiple platforms simultaneously.

Certificates, Licenses, Registration: 

• Life and Health License required

What We Offer

NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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