Job Summary:

We are seeking a detail-oriented and experienced Warranty Administrator to join our Service Department. The ideal candidate will have a strong background in warranty processes, particularly within the automotive industry, and will be responsible for providing warranty support and guidance to Technicians, Advisors, and Management.

Key Responsibilities:

- Prepare and submit all warranty claims accurately and in a timely manner.

- Offer warranty support and guidance to Technicians, Advisors, and Management to ensure compliance with warranty policies.

- Review and analyze warranty claims for accuracy and completeness.

- Maintain organized records of all warranty claims and communications.

- Collaborate with the service team to resolve warranty-related issues and improve processes.

- Stay updated on manufacturer warranty policies and procedures, particularly for Ford vehicles.

Required Skills and Qualifications:

- Previous experience as a Warranty Administrator or in a similar role within the automotive industry.

- Strong knowledge of Ford warranty processes and procedures.

- Familiarity with CDK software is a plus.

- Excellent attention to detail and organizational skills.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

We offer a very competitive salary and benefits package. If you are a motivated individual with a passion for the automotive industry and a commitment to excellence, we encourage you to apply. All contact will be strictly confidential.

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