The ideal candidate brings expertise working as a Systems analyst with an interest in security-focused teams and application development teams.The candidate brings experience analyzing stakeholder needs and translating them into technical requirements for development teams and tracking them to completion.
This role encourages new perspectives, creative thinking and rewards individuals who are passionate about technology and problem solving.
We value the ability to closely partner with engineers, architects, and product teams across business units. This individual must possess strong communication skills and understands the need to be proactive in engaging teams throughout the development cycle - all while demonstrating a dedicated focus on protecting our customers' digital experiences at Fidelity.
The Expertise and Skills You Bring
- Excellent communication skills in spoken, written, and presentation form
- Understanding the technology solution end to end. So a level of familiarity with that is needed
- Knowledge of Splunk, and data dog as a user, troubleshooting
- Skilled at communicating technical solutions, risks, and business value to both engineering and non-technical teams, product owners, and business partners
- Ability to perform deep analysis on customer authorization policies for security and application teams
- At least 5 years of experience working with business critical, enterprise-wide applications
- Robust critical thinking skills coupled with a desire to grow, learn and engage with peers in technical and design discussions
- Ability to dig into code and documentation artifacts to interpret business processes and system workflows
- Ability to guide others about new & complex technologies
- Experience with Agile Methodology
Preferred Experience
- Experience with coordination of large scale infrastructure deployments.
- Understanding of web application architecture and HTTP servers.
- Understanding of authentication and role-based authorization concepts.
- Understanding of API consumer subscription processes.
The Workplace Services team is part of the Workplace Customer Protection Center of Excellence and supports protecting thousands of employers and millions of participants. The team develops client-facing cybersecurity applications that help us win and retain institutional clients, as well as Authorization, B2B Security and Single Sign-On infrastructure software components that are the backbone for many of Fidelity's web business applications including NetBenefits and PlanSponsor WebStation.
As a member of the Customer Protection Center of Excellence, you will be joining a culture that is defined by how our team members work. We:
- Are trusted, collaborative partners who are engaged and transparent
- Are security subject matter experts and continuous learners that are passionate about protecting our customers
- Take personal accountability for quality & timely delivery of our services
- Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves
- Foster associates' well-being by supporting work-life balance and guilt-free time off
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
