ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
* 37th largest credit union in the U.S. and the largest financial institution based in the North Bay
* Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
* Recognized by Newsweek as one of "America's Best Credit Unions 2024"
* Recognized by Forbes as one of "America's Best Small Employers 2023"
* Voted Best Places to Work in the North Bay 19 years in a row
* World-class Employee Engagement scores
* Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
* Industry leading Net Promoter Scores across the U.S.
Join us and discover why you'll love working at Redwood Credit Union!
Redwood Credit Union is looking for a Temporary Executive Assistant who will perform administrative duties in support of Executive Team.
ESSENTIAL FUNCTIONS:
Administrative
* Provide administrative support for Executive Staff and Officials.
* Plan, coordinate and secure travel arrangements and conference details for Officials and Executives.
* Create and communicate travel packets to Officials.
* Provide in-office support to traveling Executives and Officials, ensuring trip interruptions are minimal, if any.
* Provide superior telephone interactions, engaging with a customer service focus.
* Develop monthly CEO Report to the Board of Directors.
* Prepare CEO expense reports and submit to accounting; submit to external boards and committees for reimbursement as needed.
* Maintain Board expense documents and yearly totals.
* Review all expense reports submitted to executive office ensuring adherence to RCU policy.
* Ensure timely completion, reconciliation, payment and reporting of VISA and expense reports for Executives and Officials.
* Organize, schedule and coordinate meetings and events to include agenda preparation, slide edits and staff communications.
* Create daily agendas for Executive and Administrative huddles to include discussion topics, upcoming due dates and timelines, and project follow-up.
* Process mail and faxes, including sorting, timestamping, prioritizing, and distributing.
* Coordinate RCU Officials and Executives representation at community events.
* Routinely update Executives community activity on EventNet.
* Routinely update Officials' community activity on spreadsheet.
* Maintain department files, records, filing cabinets, shelves, and meeting rooms.
* Greet, assist, and direct visitors to proper locations.
* Compile, assemble, distribute, and post Committee packages and minutes, adhering to policies and timelines. Attend Committee meetings, provide procedure support, take minutes.
* Manage Executive calendars.
* Administer and maintain Records Management procedures for Executive Department files.
* Monitor, order and distribute department supplies inventory (including office supplies), ensuring executive kitchen is stocked with beverages, snacks, and sundries.
* Independently plan, order and coordinate catering for Executive Department, including menu selection, delivery, and timely set-up and clean-up.
* Create basic and advanced correspondence, reports and slides using Word, Excel and PowerPoint programs.
* Maintain a working knowledge of the presentation and audio/video conferencing technologies in Executive Office meeting rooms.
* Plan and communicate event information and reminders to Staff.
* Manage and support special projects such as: Giants tickets; Random Acts project and others as assigned.
* Appropriately plan and organize projects, anticipating workload, foreseeing obstacles.
* Maintain confidentiality of correspondence, documents, discussions, meetings, and telephone calls.
* Regularly seek opportunities for streamlining workflow, creating efficiencies, and increasing effectiveness of administrative team.
* Manage RCU Net Executive page.
* Renew and/or cancel newspaper and magazine subscriptions.
* Perform Staff meeting duties including, but not limited to, slide presentation, record attendance, and prompt presenters.
Minimum Qualification: Knowledge, Skills and Abilities
- Adept at remaining calm under pressure.
- Ability to work in a fast-paced environment with changing priorities and workflow.
- Ability to independently plan, organize and manage projects through completion.
- Knowledge of principles of business letter writing and report preparation.
- Knowledge of records management principles and procedures including record keeping and filing practices.
- Detail oriented, strong organizational, planning and prioritization skills.
- Knowledge of mathematical principles.
- Proficiency in the use of office equipment (computer, voice messaging systems, copier, fax.) and Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), and other database programs.
- Skill in making travel arrangements that include flight, hotel, and car rental.
- Excellent oral and written communication skills; excellent spelling, grammar, and punctuation.
- Excellent organizational skills, and ability to prioritize and successfully manage multiple tasks and deadlines simultaneously.
- Ability to implement and execute assigned tasks with little or no supervision.
- Ability to effectively research data.
- Ability to distinguish and manage confidential material and information.
- Ability to establish and maintain effective working relationships with a diverse group of people.
- Ability and desire to work in a team environment.
- Comfortable with multi-tasking, Flexible work schedule.
Physical Requirements
- Ability to stand, bend, stoop, sit, walk, twist, and turn.
- Ability to sit for long periods of time.
- Ability to lift up to 20 pounds occasionally.
- Ability to use a computer keyboard.
- Work environment is indoors, majority of the time is spent sitting at a desk.
The ideal candidate has a combination of education and experience equivalent to a high school diploma with a minimum of three years of relevant work experience, and at least two years of administrative assistant experience supporting senior executives.
Compensation: Base starting range: $38.00 to $50.00 per hour commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
* Competitive medical, dental, and vision insurance, mental health offerings
* Employee performance incentive plan
* Salary Advancement- Merit increase based on performance
* 401(k) program with employer match
* Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks:
* RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
* RCU employees are eligible for a 1% discount on all recreational or boat loan products
* 2% discount off Visas and LOC Loans through RCU
* 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amounts up to $1,000.
* 0% interest loan to support employees with expenses associated with the naturalization process. Loan amounts up to $15,000.
* 0% interest on garment, fitness, or home office equipment loan of up to $500
* 100% financing for employee purchased homes!
Internal Team Members
If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer