Job Description:

The Music Business/Management (MB/M) Department at Berklee College of Music seeks a temporary, service-oriented and organized individual to provide on-campus administrative and office support to faculty, staff, and students. This role ensures the smooth day-to-day operation of the department office, supports faculty and student needs, coordinates department events, and manages student employees.
This position requires strong communication, organizational, and multitasking skills, as well as the ability to work independently in a fast-paced academic environment.

KEY RESPONSIBILITIES:

Office Management & Administrative Support
Be present in the office (Mon-Fri, 9am-5pm) to assist chairs, faculty, and students.
Occasional evenings and weekends may be required to support events.
Manage office operations: order supplies, maintain files, ensure equipment is working, and keep the office organized and welcoming.
Monitor and respond to department email and phone inquiries.
Maintain department calendars, including faculty office hours and meetings.
Schedule meetings, prepare materials, take minutes, and track attendance.
Process expense reports and assist with basic tracking of department expenses.
Assist with part-time faculty onboarding and tracking office hours.
Faculty, Student & Event Support
Assist faculty with collecting and organizing syllabi, course materials, and documents.
Serve as the first point of contact for student inquiries about courses, events, and general department matters.
Assist with planning and executing department events and guest speaker visits, including scheduling, room bookings, and basic promotion.
Manage the Resource Center, including student equipment checkouts.
Manage and delegate tasks to student employees, ensuring they support departmental projects and day-to-day operations.
Communications & Departmental Support
Assist with maintaining department web pages and social media, posting basic updates.
Help process student major/minor declarations and basic advising-related forms.
Support student recruitment and represent the department at admissions and majors/minors events.
Coordinate and communicate curriculum updates and department announcements to students and faculty.
Other Duties as Assigned

QUALIFICATIONS:

Experience in administrative support, office coordination, or academic administration.
Strong organizational, communication, and interpersonal skills.
Ability to multi-task, prioritize, and work independently while keeping leadership informed.
Proficiency in Microsoft Office, Google Workspace, and office technology.
Ability to learn new systems (Berklee-specific tools can be trained).

PREFERRED QUALIFICATIONS:

Familiarity with Berklee College of Music programs and operations.
Experience working in academic or arts environments is a plus.
Knowledge of or interest in music business is helpful.
Experience supporting events (logistics, scheduling, communications).
Basic familiarity with social media.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff