Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary: The File Transfer Engineer is the hands-on technical position driving the success of NFP’s File Transfer operations for their assigned project through effective and efficient administration, management, maintenance, and deployment of IT systems. The engineer will work closely with NFP business partners, project managers and IT leadership to implement file transfer solutions across the organization. The engineer will provide guidance to other team members and assist with scoping projects from a technical perspective.
Responsibilities:
As a File Transfer Engineer, you will work together with internal and external NFP business partners, developers, project managers, and customer engineering teams to:
- Define and develop file transfer solutions to support our business lines.
- Work with project managers and Integration team to lead on premise to Azure application migrations
- Lead technical customer engagements.
- Demonstrate critical thinking, strong communication skills and the ability to develop strategic ongoing customer relationships. The close relationships developed with our customers will empower you to understand their business/operational needs and technical challenges.
- Monitor status of ongoing electronic feeds and workflows and respond to transmission problems in a timely manner.
- Apply an engineering mindset to eliminate top issues impacting customer experience across all NFP assets.
- Act as a technical escalation point within the team. Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue.
Qualifications:
Our ideal candidate would have the following qualifications:
- 4+ years in a technical position. Desired degree in Computer Science, Engineering or Equivalent Experience.
- 4+ years in managing and monitoring Electronic Data Feeds and related applications.
- Passion for customers and focus on delivering the right customer experience.
- Ability to learn new technology in a fast-paced environment. Ability to deal with ambiguity.
- Knowledge of file transfer protocols and applications.
- Identity and Authentication: SSO/Federation, AD/Azure AD etc.
- Experience in one or more automation languages (PowerShell, Python, C# desired.
Certificates, Licenses, Registration: Preferred
What We Offer
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
