Position Overview
Our agency client is looking for a part-time Sr. Account Manager to join their team in a freelance capacity with the eventual goal of full-time conversion. This Account Manager is responsible for building and maintaining the relationship with a Healthcare client. This role involves strategic planning, execution of account strategies, and achievement of performance metrics to drive client satisfaction and business growth.

This role is: 
- Primarily remote, but ideally targeting someone local to Detroit, MI for onsite meetings
- Part-time, 15-20 hours, with a ramp up to 40/hrs closer to March. 
- Starts January 6th

Key Responsibilities

• Manage a portfolio of key accounts and serve as the main point of contact for all client communications.
• Develop and execute strategic account plans to achieve client goals and company objectives.
• Monitor and analyze client performance metrics (KPIs) to identify opportunities for improvement and growth.
• Collaborate with internal teams to ensure the timely delivery of products and services to clients.
• Conduct regular meetings with clients to review progress, address concerns, and identify new opportunities.
• Prepare and present reports on account performance and future strategies to stakeholders.

Qualifications

• 6+ years of experience in account management or a related field, preferably supporting Healthcare clients.
• Strong understanding of key performance indicators (KPIs) and how to leverage them for client success.
• Experience supporting direct mail, and print projects. 
• Excellent communication and interpersonal skills, with a proven ability to build relationships with clients.
• Demonstrated problem-solving skills and ability to work effectively in a fast-paced environment.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to:

sasha.walker@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : SW9-1833251 -- in the email subject line for your application to be considered.***

Sasha Walker - Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.



This job was first posted by Creative Circle on 12/12/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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