Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for leading global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Worker Spend Management solutions for midsize and Fortune 500 companies.On the Financial Services and Insurance team, we are dedicated to providing top notch implementations to our customers. We focus on deep customer relationships and industry experience to position optimal solutions and maximum value for our customers over their long term relationship with Workday. We hope to bring in another outstanding and dedicated Engagement Manager to support our growing list of new and existing customers.
About the Role
The Sr. Engagement Manager will be an authority on the Workday Deployment Methodology. They will lead/run mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology.
- Become an authority on Workday's Implementation Methodology and use it on all engagements.
- Lead 3-5 Workday product implementation projects, concurrently.
- Show strength in the Workday product suite - Human Capital Management (HCM).
- Participate in the sales cycle when requested to capture requirements, formulate delivery approach and develop a proposal/SOW.
- Provide guidance and mentoring to Professional Service resources working on their implementations.
- Ensure projects are appropriately planned and staffed.
- Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
- Present at Executive Steering Committee meetings.
- Guide the customer to take advantage of Workday standard processes.
- Be a liaison for professional services when interacting with sales and/or development.
- Find opportunities to position other service offerings.
- Ensure the client can serve as a reference upon completing their implementation.
- Assist in the transition of the customer from professional services to product support.
- Ensure the project is delivered within the budget outlined in the SOW.
- Present client with change orders in the event they request Workday to perform tasks that are outside the scope of the SOW.
About You
Basic Qualifications
- 4+ years experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
- 3+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
Other Qualifications
Functional domain expertise with HCM and Payroll deployments. Additionally, experience in deployment of Financials product suite is helpful.
Proven strength in customer interactions, including successfully communicating with customers to understand their needs, as well as customer experience management, including analyzing customer feedback and implementing strategies to improve their experience.
Excellent critical thinking, to identify, understand, and generate solutions to problems
Experienced in executive presence, demonstrating confidence, poise under pressure and the ability to communicate effectively to influence key decision-makers.
Experienced in issue management, including identifying the root cause of issues and implementing conflict resolution techniques
Bachelor degree or equivalent work experience; Business or Technical degree preferred.
Ability to travel up to 30%
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.IL.Chicago
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!