Job Title

Job Description

Senior eCommerce Capability Manager

You will lead the development of our global strategy and roadmap for our eCommerce capability ensuring maximum value realization now but also with a focus on fit for future. You will work closely with business and region leadership to develop and evolve our strategy and roadmap to ensure we are supplying and building capabilities to meet customer and business needs and opportunities to drive satisfaction and grow order intake and revenue, putting us at the forefront of driving transformative eCommerce experiences through development of a comprehensive, global eCommerce strategy roadmap for B2B Health Systems, as part of the Digital Center of Excellence.

Your role:

• Harmonizes the eCommerce strategy in partnership with other channel leaders to ensure a cohesive, E2E digital customer experience and drive stakeholder alignment of your plan across the organization. Shapes the creation and delivery of our global eCommerce initiatives, aligning with the company's strategic vision to scale this critically important capability as a key growth driver.
• Develops the Strategy, Plan, and Roadmap for eCommerce globally to support customer, business and regional needs. Serve as a critical contact to business and regional leadership to provide direction and drive eCommerce capability maturation forward; develop business cases demonstrating business outcomes and influence and bring on board key executive support.
• Responsible for driving and validating the roadmap of eCommerce activity across the Digital Center of Excellence to achieve desired outcomes and impact. Leads the 3-to-5-year strategy development for eCommerce capabilities to drive prioritization of new to market/advanced capabilities, and capability-building across businesses and regions.
• Ensures the development and implementation of “outside in” customer-centric best-in-class capabilities and subject matter expertise. Socializes eCommerce standards and best practices organization wide.
• Provides direction and oversight to our IT partners to ensure support and proper development and evolution of our eCommerce capabilities and technology.

You're the right fit if:

• You’ve acquired 7+ years of experience in eCommerce/Digital Marketing or similar roles, healthcare technology marketing experience a plus, proven experience in senior-level digital marketing/eCommerce roles, with a track record of success in developing and executing eCommerce initiatives. Expertise in core eCommerce platforms/technologies required.
• Your skills include exceptional strategic leadership ability with sharp communication and storytelling skills; passionate eCommerce advocate who can inspire colleagues through an “outside-in” approach to eCommerce strategy; ability to communicate business cases, strategy and roadmap to influence and advocate in a large, matrixed organization.
• You have a Bachelor’s degree, MBA preferred, preferably in Digital Marketing, Marketing, Business Administration or a related field.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You also possess the ability to deeply understand the interplay between eCommerce strategy and the tech stack/tools that enable that strategy to come to life; ability to cultivate innovation, drive digital and agile transformation; and act as a role model with customer focus, quality, integrity, teamwork, ownership, and continuous improvement

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Cambridge, MA is $135,000 to $216,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.