ALG Vacations and Trisept Milwaukee Office

ALG Vacations (ALGV), part of Hyatt, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America's leading vertically integrated travel, hospitality, and leisure management groups, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.

Grow your career as an Instructional Designer with ALG Vacations. In this role, you will develop high-quality courses that engage learners through effective curriculum design, multimedia integration, and adult learning principles. You will work closely with subject matter experts and create interactive, accessible content for both online and live training environments.

Essential Functions:

• Design and create engaging training materials, including presentations, handouts, facilitation materials, and eLearning modules that align with learning objectives and support various delivery methods. ​
• Collaborate with Subject Matter Experts to gather information, translate technical or complex topics into digestible content, and ensure training materials are accurate and relevant. ​
• ​​Develop interactive virtual training sessions that engage participants through activities, discussions, and multimedia to enhance the online learning experience. ​
• Develop structure, sequential curricula that cover learning objectives, assessments, and activities for multi-session programs, blending eLearning and instructor led components, as necessary. ​
• Use authoring tools (e.g. Articulate storyline/rise, Adobe Captivate, Clipchamp) to design interactive, self-paced eLearning that complements instructor led training. ​
• ​​Gather feedback from participants, instructors and SMEs to analyze training effectiveness, and make revisions to improvement, engagement, retention and overall learning outcomes. ​
• Apply best practices in adult learning theory, such as experiential learning and active engagement, to ensure materials meet the needs of diverse learners. ​
• Design all content to be accessible and ensure inclusivity across all learner demographics and needs. ​
• Oversee the timeline, resources, and deliverables for multiple training projects, ensuring they meet deadlines and quality standards. ​
• Design quizzes, assessments, and knowledge checks to measure learning outcomes and adjust instructional strategies based on data and feedback. ​
• Demonstrate a commitment to Hyatt core values.

Qualifications:

• Bachelor’s degree in instructional design, education, or related field is preferred.
• High School and combined relevant employment experience is required.
• ​​2-5 years designing training materials, eLearning Content and/or curriculum is preferred. ​
• 6 months or more designing Contact Center and/or operational training material required.
• Ability to create structured, sequential learning programs or courses, particularly in corporate training, travel, higher education, or K-12 education.
• Learning Design & Delivery certifications preferred, but not required.
• eLearning tools proficiency – Articulate 360 (Storyline/Rise), Adobe Captivate, Camtasisa, Canva, Clipchamp.
• MS Office Suite proficiency.
• Knowledge of adult learning theories necessary to design effective training programs.
• Ability and willingness to operate in a fast paced, complex, corporate environment.
• Effective Time Management and Project Management skills.
• Strong Communication Skills to collaborate with stakeholders and SMEs.

About ALG Vacations

It all begins when our client’s book with ALG Vacations. As North America’s leading tour operator, we keep our standards as high as our passion for travel, working together with our agents to ensure every client’s vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.

ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:

• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands

• Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®

• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®

• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

Since 2021, ALG Vacations has proudly been part of Hyatt. At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world. Since 1957, our colleagues have been at the heart of driving Hyatt to become one of the world’s leading and fastest-growing hospitality brands, without ever losing focus on people and care.

To learn more about ALG Vacations: https://alg.www.vaxvacationaccess.com/about-us/

Our Values

At ALG Vacations, we care for people so they can be at their best. We bring our values to life every day to ensure our colleagues have what they need to thrive, be their best selves, and create memorable guest experiences.

Experimentation • Empathy • Inclusion • Integrity • Respect • Well- Being

Our Commitment to Diversity, Equity, & Inclusion

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

We’re proud to offer exceptional corporate benefits which include:

• Travel Perks and Benefits for both ALG Vacations and Hyatt

• Medical, Dental and Vision Insurance

• Basic Life Insurance

• Short- & Long-Term Disability

• Paid Parental Leave

• Corporate Wellness Program

• Travel Discounts & Deals

• Paid Time Off & Holidays

• 401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Qualifications