Full Job Description
Hyatt Regency Atlanta
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Director of Outlets along with other F/B Leaders oversees food and beverage outlets within the hotel operated by Hyatt which may include may include restaurants, lounges, coffee bars, regency clubs or banquet facilities. Duties Include:- Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
- Implement and maintain food & beverage sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Coach and counsel employees to reflect Hyatt service standards and procedures
Qualifications
- Demonstrated ability to effectively interact with people
- 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food & beverage concepts
Job Information
Job Category:
Hospitality
Spotlight
Employer
Related jobs
Beauty and Wellness Consultant
Walgreens
Job DescriptionJob ObjectivesMaximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalize...
Dec 24, 2024
CHARLOTTE, NC
Job DescriptionOur pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Tech...
Dec 24, 2024
PENSACOLA, FL
Shift Lead
Walgreens
Job DescriptionOpens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the...
Dec 24, 2024
SUGAR MOUNTAIN, NC