Job Summary
Responsible for network site planning, equipment deployment planning, deployment managing and basic design of network instances. Completes network deployment, provisions and supports, Triaging of Capacity Engineering and Advanced Engineering CMTS management. Analytics and data mining skills are critical in analyzing data in the Capacity Pillar. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Please note: this position is 4 days in office, at one of the listed location, and 1 day remote weeklyJob Description
Core Responsibilities
- Develops and implements test and acceptance criteria for network elements.
- Schedules equipment activations, customer-affecting network maintenance develops documents of customer networks for network users.
- Exercises judgment during incident management, site design, network configuration and network activation to ensure efficient use of funds and time.
- Designs network site planning for multiple regional network sites.
- Analytics & reporting for Capacity Pillar with in-depth knowledge of data mining, data correlation.
- Partnership with WD BI on implementation of reporting enhancements.
- Represents Regional Company interests with providers to ensure timely delivery of circuits.
- Develops and maintains network element documentation and inventory. Maintains appropriate inventory or network spare equipment for rapid restoration.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Required Experience/Knowledge/Skills:
- Structured Query Language (SQL)
- Tableau (software)
- Python (Programming Language)
- AZURE
- Presto
Highly Preferred Experience/Knowledge/Skills:
- Microsoft SQL Server
- Microsoft SQL Servicer management Studio*
- SQL Server integrations Services (SSIS)*
- API knowledge
- Automation experience
- Analytics
- Forward Vision when presenting data correlated / asked
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Skills:
Customer Experience (CX); Online Learning; Management Reporting; Structured Query Language (SQL); Troubleshooting; Tableau (Software); Communication
Salary:
Pay Range: This job can be performed in California, Colorado, Minnesota, and Washington with a Pay Range of $85,027.12 - $151,834.14
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years