Southwest Housing Compliance Corporation (SHCC) is looking for a detail-oriented, highly organized candidate to work with owners and agents in our Contracts Department. SHCC has served the U.S. Department of Housing and Urban Development (HUD) as high-performing Contract Administrator for over 24 years. In this role, we are proud to serve over 800 properties in the states of Texas and Arkansas to ensure they receive sufficient subsidy and necessary operating funds in accordance with HUD's mission.

What you will do in this position:

• Serve as the designated specialist in charge of receiving, analyzing, and making recommendations on owner/agent submitted contract renewals and rent adjustments.
• Ensure that all renewals and rent adjustments are made in accordance with current HUD guidelines.
• Provide exceptional customer service to owners/agents, as well as HUD.
• Perform timely and accurate data entry in SHCC and HUD systems.
• Manage assigned portfolio with time sensitive deadlines, multiple levels of review, and high attention to detail.

More about this position:

If you excel at providing friendly, professional customer service, managing multiple tasks, and communicating clearly, we encourage you to apply! Our supportive and collaborative team is dedicated to making a difference. Here's what our clients say about us: • "Staff go beyond with their service." • "Everyone I have worked with at SHCC has been friendly, helpful, and professional." • "All areas of service are commendable."

Be part of a team that earned a 95% customer service score on our 2023 Customer Satisfaction Survey and is driven by a mission to serve communities with integrity and excellence.

Qualifications:

• At least two years of college, Bachelor's degree is preferred or equivalent combination of education and experience.
• Knowledge of principals and techniques of accounting, budgeting, financing, and mortgages a plus.
• Ability to communicate clearly and concisely, orally and in writing is critical.
• A writing test will be administered as part of the interview process.

Benefits:

• Paid sick leave & federal holidays
• Long and short-term disability
• Health, dental and vision coverage
• Supplemental insurance options

Schedule & Salary:

• Hybrid Work Environment
• 8-hour shift
• Monday - Friday
• $25.35/hour w/annual merit increase potential

APPLICATIONS FOR EMPLOYMENT: SHCC is a subsidiary of the Housing Authority of the City of Austin (HACA) Application for open posted position must be submitted via online at the following website: https://hacanet.applicantpro.com/

We also accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website at www.shccnet.org often to view and apply for vacant positions or sign up for job alerts at our career site. SHCC is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER

DEADLINE FOR APPLICATIONS: Open Until Filled