JOB SUMMARY
As a licensed clinician, the Clinical Program Manager is accountable for leading clinical programs, clinical performance and/or contract performance initiatives ensuring alignment at a regional and/or system level.
ESSENTIAL FUNCTIONS OF THE ROLE
- Partners with internal and external stakeholders to meet contractual and/or regulatory obligations.
- Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives.
- Significantly contributes to or runs system and/or regional initiatives by gathering data, conducting research, maintaining records, tracking issues and barriers, evaluating impact of interventions, coordinating activities, and executing plans to resolve issues.
- Researches and maintains knowledge of current evidence-based practices and works with multidisciplinary teams to build a replicable model for evidence-based clinical programs and guidelines. Develops program tools and resources such as guidelines, training/education materials and enhancement requirements.
- Acts as a credible change agent and Subject Matter Expert (SME) related to program management, process improvement, clinical and contract performance.
- Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders.
KEY SUCCESS FACTORS
- Project and/or Program Management experience
- Process improvement and/or quality improvement experience
- Able to quickly establish professional and cooperative relationships with multidisciplinary team members
- Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands
- Able to quickly establish professional and cooperative relationships with multidisciplinary team members
- Excellent verbal and written communication skills
- Excellent critical thinking skills with ability to solve problems and exercise sound judgement
- Able to mentor, guide and train team members
- Skill in the use of computers and related software
- Epic experience preferred
- PMP certification preferred
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
Qualifications - External
QUALIFICATIONS
- EDUCATION - Grad of an Accredited Program
- EXPERIENCE - 5 Years of Project Management Experience
-AND-
- 2 Years of Clinical Experience
- CERTIFICATION/LICENSE/REGISTRATION -
License Pract/Vocational Nurse (LVN), Registered Nurse (RN)
Must have ONE of the following:
--LVN
--RN
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - Grad of an Accredited Program
- EXPERIENCE - 5 Years of Project Management Experience
-AND-
- 2 Years of Clinical Experience
- CERTIFICATION/LICENSE/REGISTRATION -
License Pract/Vocational Nurse (LVN), Registered Nurse (RN)
Must have ONE of the following:
--LVN
--RN