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Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
Performs essential tasks in the Center for Childhood Communication (CCC) in support of patient care under the training, direction and supervision of licensed audiologists and speech-language pathologists.

What you will do

• Patient Care Support
• Screens the hearing of newborns and infants under six months of age, as needed, using automated equipment
• Assists clinicians by focusing and directing patients, as needed, during audiologic and speech-language procedures
• Supports patient care through the preparation of speech/language/swallowing assessment and treatment materials (e.g., mixes barium products, creates picture communication boards, programs augmentative communication devices, compiles theme-based activity kits, etc.)
• Participates in patient safety (i.e., Code Safe) calls and debriefing
• Equipment Support
• Routinely inspects and performs biological checks of clinical equipment
• Troubleshoots and makes minor repairs of clinical equipment, or arranges for inspection by Biomedical Engineering, or repair by equipment vendors, as needed
• Arranges for and supports external annual clinical equipment calibration
• Processes/inventories new or replacement clinical equipment. Ensures inventory and Biomedical Engineering labeling.
• Performs electroacoustic analyses of stock and loaner hearing technology, as well as those presented for repair by patients
• Charges and changes out batteries for clinical demonstration (e.g., augmentative and alternative communication devices, hearing technology, etc.) devices and electronic therapy supplies
• Reprograms repaired devices to prescribed settings and returns to patients
• Maintains loaner device libraries, including distribution and retrieval of equipment, monitors demand, completes loaner agreements with families and initiates billing, when indicated
• Environment of Care Support
• Performs daily clinic opening and closing procedures
• Serves as liaison for the CCC during Environment of Care rounding
• Performs daily infection control procedures
• Submits Facilities and Environmental Services requests for clinical areas
• Conducts weekly regulatory readiness surveys in clinical areas, and submits results via RedCap survey to the Regulatory and Accreditation Team
• Monitors and replenishes supplies in clinical areas
• Administrative Support
• Orders devices for patient purchase or loan according to clinical staff instructions, working with families to determine preferences for appropriate and available options
• Completes repair and return-for-credit forms for patient devices, packages devices and makes arrangements for shipping
• Performs printing, scanning and laminating, as needed
• Transports patients between therapy sessions, as needed

Education Qualifications

• Associate's Degree Required
• Bachelor's Degree Speech-Language Pathology and/or Hearing Science (Audiology) Preferred

Experience Qualifications

• Work experience in healthcare- or child development-related fields Preferred

Skills and Abilities

• Strong problem-solving and critical thinking skills
• Intermediate proficiency with MS Office 365 products
• Self-starter, motivated, organized, and independent. Completes tasks with minimal oversight.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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