Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary: Provide support to broking team members and contributes to strategic recommendations, problem solving, and solution development for prospects and clients.   Develops a comprehensive understanding of prospect and client risk profiles and exposures and acts to cultivate and maximize insurance market interest leading to the development of effective risk financing and risk transfer solutions.  Focuses on tailoring required coverage, terms and conditions, and developing the appropriate program architecture and design.

Essential Duties and Responsibilities:

• Participate in the analysis of clients’ or prospects’ existing programs and ensure requirements. Review current policies and formulate recommendations for customized risk solutions
• Effectively negotiate with insurance carriers; drives financial and non-financial outcomes that support organic revenue development and retention. Seize upon opportunities to creatively upsell and cross-sell, leading to greater client product density and expanded account margin
• Ensure placements are handled according to NFP’s service model standards and timelines
• Support the team in developing client/prospect diagnostics – working at the direction of the Broker or Senior Broker to complete a total program assessment, including total cost of risk, service deliverables, and opportunities for multi-faceted program improvement
• Assist in timely production of required documentation and follow-up, ensuring timely flow of materials
• Assist team members with proposal development for existing and prospective clients
• Respond to client queries and concerns to resolve issues promptly
• Review binders and policies to ensure terms and conditions are accurately reflected
• Attend client meetings with team, leading to refined and enhanced client communication and presentation skills
• Present to local account executives, participate in RFPs, occasional client meetings and conference calls
• Support the deployment of data and analytics to provide program insights for clients and the broking team
• Develop productive business relationships with key insurance underwriters and local NFP account teams
• Cultivate a thorough understanding of markets to better assist the broking team
• Execute on NFP’s broking strategies, including strategic carriers, panels, and preferred wholesaler utilization
• Develop and maintain a thorough knowledge of the insurance marketplace, and the various lines, products and services offered by various insurers
• Ensure client, broking and brokerage data files are maintained in a complete, organized and timely fashion

Knowledge, Skills, and/or Abilities:

• Strong written and verbal communication skills
• Ability to successfully interact with a variety of people
• Solid negotiation skills – ability to adjust approach to effectively drive optimal outcomes depending on different personalities
• Demonstrated ability to work independently and as part of a team
• Strong attention to detail, demonstrating reliability and accuracy
• Strong organizational skills with the ability to adjust to changing workload and priorities
• Able to coordinate resources and responsibilities
• Self-motivated with positive attitude and sense of urgency
• Detail-oriented with strong analytical skills, both quantitative and qualitative
• Demonstrated knowledge using Microsoft Office Suite
• Experience with Epic (agency management system) a plus

Education and/or Experience: 

• Bachelor’s degree or equivalent required
• Working knowledge of carrier underwriting practices and processes preferred

Certificates, Licenses, Registration:

• P&C License required or obtained within 90 days of employment
• Advanced industry designation(s) (e.g. CPCU, CIC, ARM) a plus

What We Offer

NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.